Travelport, a leading global technology provider for travel bookings, has announced a multi-year renewal agreement with Delta Air Lines. The agreement includes Delta’s New Distribution Capability (NDC) content, marking a significant collaboration between the two companies to integrate this solution into Travelport+.
Delta’s decision to include its NDC content in the agreement is part of its broader strategy to transform its selling and servicing processes. Recognizing the challenges faced by agencies in comparing NDC offers with traditional content, Travelport has introduced its Content Curation Layer (CCL). This innovative feature, powered by artificial intelligence (AI) and machine learning (ML), enables efficient sifting through multi-source content to provide accurate and intuitive search results.
Travelport’s CCL enhancement simplifies the presentation of tailored options, ensuring agencies have access to the most relevant information for their clients. By integrating this solution into Travelport+, both Delta and Travelport aim to enhance the booking experience by offering curated content that aligns with modern retail expectations.
This partnership highlights the commitment of both companies to simplifying travel technology and improving customer service. With Travelport’s CCL, agencies and travelers can quickly access and compare retail-ready content from various sources, streamlining the booking process and making it easier to navigate.