Metro, the Los Angeles transit system, is taking significant steps to enhance the safety and security of its riders and employees. The Metro Board of Directors has approved a series of measures, including the implementation of cutting-edge technology to detect weapons and the expansion of various pilot programs.
Supervisor Janice Hahn, emphasizing the top priority of rider and employee safety, expressed her satisfaction with the unanimous approval of the board. The approved actions include the expansion of the successful tap-to-exit pilot program, the introduction of new strategies to ensure elevator safety, and the testing of technology to detect individuals carrying weapons.
The board’s unanimous decision to expand the TAP-to-Exit pilot program from one end-of-line station to all 10 end-of-line stations is aimed at improving the overall security of the transit system. Additionally, the Elevator Open-Door pilot program, which has received positive feedback from riders, will be expanded from 21 to 57 elevators.
Metro’s commitment to providing clean and accessible facilities is evident in the expansion of its Smart Restroom pilot program from 10 to 64 stations and transit centers. This move will ensure that more bathrooms are available to passengers. The agency has also explored ways to improve the transit system and increase riders’ sense of security, as requested by the board.
To address the rising concerns of violent crimes on Metro’s bus and rail systems, the agency has already increased law enforcement presence. However, the recent incidents, such as a standoff on a Metro bus in Glendale and a fatal shooting on a Metro E Line train, have prompted the board to take further action.
In response to Supervisor and Metro Director Kathryn Barger’s request, Metro will pilot two weapons detection technologies at two rail stations. These technologies, including millimeter wave technology and a Dual-Lane System, utilize advanced sensors and artificial intelligence to identify weapons and potential threats without inconveniencing individuals.
The success of the TAP-to-Exit pilot program at the North Hollywood B (Red) Line Station has led to its expansion to other stations, starting with downtown Santa Monica’s E Line in August. Data collected by Metro indicates that the program has significantly reduced fare evasion, with over 25,000 unpaid rides subsequently paid upon exit. Fare sales at the North Hollywood Station have also increased by 30%, amounting to $100,000.
Metro’s commitment to improving facilities extends to its elevators and restrooms. The agency has incorporated open-door elevators at its three new Regional Connector stations, addressing concerns about cleanliness and odors. The bathroom pilot program, initiated in October 2023, has proven successful, leading to a system-wide expansion over the next four years.
As part of its ongoing efforts, Metro plans to modernize its fare gates to combat fare evasion and facilitate easier payment methods for riders. Three stations, including the future LAX/Metro Transit Center, will test these new fare gates.
Metro passengers have expressed their satisfaction with the enhanced safety measures and improvements. Many rely on the transit system for convenience and cost-saving purposes, appreciating the cleaner and safer environment.