Taiwan Semiconductor Manufacturing Company (TSMC) may be the biggest manufacturer of semiconductor chips in the world, but its U.S. employees are speaking out about the grueling working conditions they face. Engineers have shared on Glassdoor, a platform where anonymous workers can share details about their employers, that they have slept in the office for weeks at a time and work up to 12-hour days, including weekends. Some have even gone as far as to say that TSMC is about obedience and not ready for America.

These complaints reveal a bigger problem for the Taiwanese giant, as their tough culture can be a deal-breaker for the in-demand workers in the U.S. For TSMC, this situation is complicated as they need to hire enough employees to staff their two new Arizona foundries. Those foundries are a cornerstone of America’s $52 billion CHIPS Act that aims to bring back the crucial semiconductor industry.

Unfortunately, TSMC’s hiring ambitions have collided with U.S. semiconductor industry standards. Workers in the U.S. have grown accustomed to well-paying employers who offer accommodating work environments. It’s no surprise that TSMC’s ultra-rigid expectations are turning off current and prospective American employees. However, the Taiwanese chip giant has a solution – they plan to spend $40 billion to build two semiconductor foundries that will churn out the world’s leading-edge chips by 2024 and 2026, helping to create 42,000 jobs by 2030.

Despite launching new policies to combat a reputation as an unsparing employer, TSMC may not yet be out of the woods. With only a 27% approval rating from 91 Glassdoor reviews, TSMC has a long way to go before it becomes an appealing employer in the U.S. However, with their investment being referred to as a “game-changer” that will shift critical supply chains back to the country, TSMC certainly hopes to be on the right track.
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