Air India Launches AEYE Vision, an AI-Powered Mobile App Feature for Enhanced Passenger Convenience

Air India, India’s premier global airline, has unveiled its latest mobile app feature, AEYE Vision, aimed at enhancing passenger convenience. Developed in-house by Air India, this innovative feature utilizes cutting-edge AI-based computer vision technology to provide real-time trip updates, offering a seamless and immersive travel experience.

AEYE Vision simplifies the passenger journey by eliminating the need for manual data entry. By scanning their ticket, boarding pass, or baggage tag using their smartphone camera, passengers can access vital flight information, boarding passes, baggage status, and meal options. The feature is prominently featured on the Air India mobile app, making it more user-friendly and efficient.

Powered by AI-based computer vision technology, AEYE Vision recognizes and interprets information contained within documents such as boarding passes, tickets, and baggage tags. By simply pointing their smartphone camera at these documents, passengers can instantly access relevant trip details, eliminating the need for manual input.

Dr. Satya Ramaswamy, Chief Digital and Technology Officer at Air India, expressed his excitement for the new feature, highlighting the potential of AI technology to simplify data entry on mobile devices. Air India plans to embed this capability across its mobile app, aiming to provide a joyous user experience.

The introduction of AEYE Vision marks a significant advancement in Air India’s efforts to enhance the passenger experience through technology. By integrating AI-powered computer vision into their mobile app, Air India has created a tool that simplifies travel processes and provides a personalized and engaging experience for passengers.

Air India has plans to roll out additional features in the future, further enhancing the functionality of its mobile app. These upcoming enhancements demonstrate the airline’s commitment to leveraging technology to continually improve the passenger experience.

With the launch of AEYE Vision, Air India sets a new standard for airline mobile apps, offering passengers a seamless and intuitive way to manage their travel. By harnessing the power of AI and computer vision, Air India aims to simplify the travel process, enhance real-time updates, and provide a more personalized experience for its passengers.